Insurance Questions

Most Insurance companies are not reimbursing for general COVID screening or travel related testing.  Here are some helpful tips on how to submit to the detailed receipt to your Insurance company for possible reimbursement.

Submit a claim online

Submitting a claim in your Insurance Companies secure patient portal is a breeze.  Log in and follow the Submitting a Claim instructions to begin the process. Our receipt has all the information you’ll need to submit the claim.

Submit a claim by mail

Download the form for the claim on your Insurance Companies website.  This form may either be completed on your computer and printed out or printed blank and then completed by hand using black or blue ink.

Once your claim form is complete, mail your form with the claim details and receipts to the address on the back of your health plan ID card.

Helpful hints

Whether you submit a digital or hard copy form, here are some tips and tricks on how to make the claims process easy and efficient.

  • Be sure to complete all of the applicable fields on the form. Feel free to contact us with any questions.
  • Keep a copy of the form, claim details and receipts for your records.
  • Send or submit the claim as soon as possible, and as close to the date of service as possible.
  • If you have other insurance include that corresponding Explanation of Benefits (EOB) with your claim.

What happens next

After your claim is processed, you’ll receive an EOB this explains the charges applied to your deductible or co-insurance.  If your Insurance company reimburses you there should be a check with the EOB.